Local tools
The packing checklist, dimensional-weight calculator and message preparation tool operate in your browser. Their scripts do not submit your entries to us, send analytics events or save the entries to local storage. Reloading or leaving a page can clear the tool state, although your browser may independently retain form information.
Copying a prepared message places it on your device’s clipboard. Downloading creates a text file on your device. Other applications, clipboard services, backups and people with access to that device may be able to access those copies. Manage them using your device’s controls.
Messages you choose to send
Preparing a message is not the same as sending it. If you independently email [email protected], the message and sender information pass through your and the recipient’s email services. Information you send may be used to understand your question, respond, correct content or maintain necessary correspondence.
Do not send sensitive identity, payment or shipment information. Keep questions limited to what is needed. Email providers may process correspondence as part of delivering and securing their services. This website does not offer encrypted case management or a parcel claims portal.
Technical requests and hosting
Your browser must request page files and images from the hosting service. Those requests disclose technical information such as an IP address and request headers to the server. Hosting infrastructure may maintain access or security logs under its own configuration. This page does not claim that server logging is disabled or specify an unverified retention period.
The supplied site does not include advertising scripts, third-party fonts, remote image embeds or analytics libraries. Links to external websites open a separate interaction governed by those websites’ policies. Your browser may send referrer information subject to its settings and the server’s policy.
Cookies and storage
The supplied content scripts do not set cookies or use local storage. See the Cookies page for the scope of this statement and browser controls. Any platform-level consent system has its own displayed controls and must reflect the services actually deployed.
Questions and rights
For a privacy question or a request concerning information you have sent, contact the email address above. Depending on applicable law, you may have rights to access, correct, delete or restrict use of your personal information, or to object to certain processing. Identity verification and legal exceptions may apply. You may also contact the relevant data protection authority.
Correspondence should be retained only for as long as reasonably needed for the enquiry, necessary records or legal obligations. This notice may be revised if the site’s functions change. No personal-data sale or advertising profiling functionality is included in the supplied pages.